POLICIES

Our safeguarding commitment

The welfare of every child is our top priority. Atlas Camps has a responsibility to promote children’s wellbeing, protect them from harm and respond quickly where there are concerns about a child’s safety.

This policy applies to everyone working with or on behalf of Atlas Camps, including senior managers, paid staff, volunteers, seasonal workers, agency staff and students.

What this policy is for

• To protect children and young people who attend any Atlas Camps setting.
• To give staff and volunteers clear safeguarding principles and procedures to follow.
• To support a culture where children are listened to, respected and kept safe.
• To make sure concerns are shared with the right people and agencies when needed.

If a concern is raised

1. A member of staff has a concern. This may relate to something they have seen, heard, noticed or been told by a child.
2. The concern is shared with the Camp Manager. The Camp Manager will contact the Designated Safeguarding Lead to agree the next steps. If a child is in immediate danger, staff will call 999.
3. Parents/carers may be spoken to where appropriate. This will only happen if doing so does not place the child at further risk or affect a police or social care investigation.
4. The concern is recorded and escalated where needed. The team will follow local safeguarding procedures and keep clear records of what has been reported and what action has been taken.

Reporting a concern

Where a safeguarding concern needs to be referred during office hours, staff will contact the Children and Families Front Door Service on 01452 426565. If the issue cannot safely wait until the next working day, staff will contact the Emergency Duty Team on 01452 614758.

Where there is no immediate concern for a child’s safety, but support may still be required, a Multi-Agency Request Form may be submitted through the Gloucestershire online portal.

If the Designated Safeguarding Lead believes there is an immediate threat to a child’s safety or wellbeing, emergency services will be contacted immediately.

When this policy applies

This policy applies when a member of staff, volunteer or adult working with children may have:

• Behaved in a way that has harmed, or may have harmed, a child.
• Possibly committed a criminal offence against, or related to, a child.
• Behaved towards a child or children in a way that may indicate they are unsuitable to work with children.

What staff must do

1. Report the concern immediately. Concerns must be reported to the LADO and to the most senior person at Atlas Camps who is not implicated in the allegation.
2. Make a written record. The record should include the nature and circumstances of the concern, where the concern came from and any relevant previous concerns. Records should be factual, brief and clear.
3. Follow the allegations management process. If the LADO agrees that the allegation meets the threshold, a multi-agency meeting may be convened. This may lead to a criminal investigation, social care investigation and/or internal disciplinary process.
4. Take further action where required. Further meetings or actions will be guided by the LADO and relevant safeguarding procedures.

Our commitment

All allegations are dealt with promptly by the senior management team at Atlas Camps. Staff are expected to raise concerns without delay, and children’s safety will always come before reputational or operational considerations.

Whistleblowing exists to protect children and to make sure adults can speak up if something does not feel right.

Our expectations of staff

Every member of the Atlas Camps team has a responsibility to behave in a way that protects children, supports positive relationships and reflects our values.

• Treat all children with respect, dignity and equal concern.
• Always put the welfare of each child first.
• Build positive relationships based on trust, kindness and clear boundaries.
• Use open, appropriate and child-centred support if physical or practical help is needed.
• Encourage children to take part, make choices and enjoy their day safely.
• Challenge inappropriate behaviour, bullying or unsafe conduct quickly and fairly.
• Keep professional boundaries with children, parents/carers and colleagues.
• Follow Atlas Camps policies, training and instructions from senior staff.

Professional boundaries

Staff must avoid behaviour that could be misinterpreted or place a child, colleague or themselves at risk. This includes inappropriate language, favouritism, unnecessary one-to-one situations, private communication with children, or any conduct that falls below the standards expected of adults working with children.

If standards are not met

Concerns about staff conduct will be taken seriously. Depending on the nature of the concern, action may include further training, management support, disciplinary action or referral through safeguarding procedures.

Our safer recruitment approach

Atlas Camps is committed to recruiting staff safely and fairly. Our recruitment process is designed to assess suitability, experience, values and safeguarding awareness before someone works with children.

• Roles are advertised with clear expectations around safeguarding and child welfare.
• Applicants are asked about their experience, suitability and motivation for working with children.
• References, identity checks and right-to-work checks are completed where required.
• Successful applicants complete induction and safeguarding training before or at the start of their role.
• Staff are supervised and supported by senior team members during their employment.

DBS checks

Where required for the role, Atlas Camps will complete the appropriate Disclosure and Barring Service checks before staff work with children unsupervised. DBS checks are one part of our wider safer recruitment process and do not replace good supervision, training or safeguarding practice.

If information is returned through a DBS check, it will be reviewed carefully and fairly. Decisions will consider the nature of the information, the role being applied for, safeguarding responsibilities and any relevant risk assessment.

Ongoing suitability

Staff are expected to tell Atlas Camps if anything changes that may affect their suitability to work with children. Any concerns raised during employment will be managed promptly and, where required, in line with safeguarding and disciplinary procedures.

Lost child procedure

Although rare, a child being unaccounted for is treated as a serious incident. Staff will act immediately, calmly and in line with our safeguarding procedures.

1. Confirm the register. Staff will check registers, activity groups, toilets, indoor/outdoor areas and any agreed safe spaces.
2. Alert the Camp Manager. The Camp Manager will coordinate the search and make sure all other children remain safely supervised.
3. Search systematically. Staff will search the venue and surrounding agreed areas without leaving children unsupervised.
4. Contact senior staff and parents/carers. If the child is not located quickly, senior management and parents/carers will be contacted.
5. Contact emergency services where needed. If there is any concern for the child’s safety, or if the child cannot be located, the police will be contacted.
6. Record and review. The incident will be recorded, reviewed and followed up with any actions needed to reduce future risk.

Lockdown procedure

A lockdown may be used where there is a potential threat in or near the venue, such as an intruder, police incident, dangerous animal, environmental hazard or other emergency.

• Staff will bring children indoors or to the safest available area as quickly and calmly as possible.
• Registers will be checked so staff can account for all children.
• Doors and windows will be secured where safe to do so.
• Children will be reassured and kept away from unnecessary distress.
• Senior staff and emergency services will be contacted where required.
• Parents/carers will be updated when it is safe and appropriate to do so.

After an incident

Following any lost child or lockdown incident, Atlas Camps will complete records, inform relevant parties, review what happened and update procedures or staff training where needed.

Our approach

We want every child to have a safe, happy and active day with us. Scrapes, bumps and poorly moments can happen when children are busy playing, so each Atlas Camps venue has at least one Level 3 paediatric first aid trained member of staff on site.

Parents and carers can help us by making sure all medical, allergy and dietary information is up to date on their booking, and by speaking to the Camp Manager at drop-off if there is anything important we need to know that day.

First aid and injuries

All injuries are assessed by a qualified first aider and recorded. Where needed, parents/carers will be contacted during the day, and a bump note or accident record will be shared at collection.

• Minor bumps, knocks and scrapes: a first aider will assess the child, provide appropriate first aid and record the injury. Parents/carers will be informed either by phone or at collection, depending on the nature of the injury.
• Head bumps: we take all head bumps seriously. Parents/carers will be contacted and a bump note will be issued. If symptoms suggest concussion or a more serious injury, we will ask parents/carers to collect and seek medical advice.
• Major injuries or medical concerns: first aid will be provided immediately, parents/carers will be contacted, and emergency services will be called where required.

If a child needs urgent medical care and we cannot reach a parent/carer straight away, we will act in the child’s best interests and follow emergency procedures.

Illness and sickness

Children should only attend Atlas Camps when they are well enough to take part in the day safely and comfortably. If a child becomes unwell during the day, we will contact parents/carers and may ask for the child to be collected.

For sickness and diarrhoea, children must not attend camp until they have been clear of symptoms for 48 hours. This helps protect other children, families and our staff team.

Medication

We can only administer medication when we have written permission from a parent/carer. Parents/carers must complete an Administering Medicines form before any medication can be given by our paediatric first aid trained staff.

Medication must be clearly labelled with the child’s name, dosage instructions and any relevant medical guidance. Where administering medication requires specialist medical or technical knowledge, our team may not be able to administer it unless suitable arrangements have been agreed in advance.

Allergies and our nut-free approach

Atlas Camps aims to be a nut-free setting. While we cannot guarantee a completely allergen-free environment, we take practical steps to reduce risk and ask all families and staff to support this approach.

Please do not send children to camp with foods containing nuts, including:

• Packets of nuts
• Peanut butter sandwiches or spreads
• Fruit, cereal or snack bars containing nuts
• Chocolate, sweets or cakes containing nuts
• Sesame seed products where these may create a risk for children with related allergies

We also ask that homemade or pre-prepared food, such as birthday cakes or sweets, is not brought in to be shared with children or staff.

Parents, children and staff working together

Parents/carers should ensure allergies, medical needs and medication are included on the booking form and flagged to the Camp Manager at drop-off. Children are reminded not to share food, including with siblings, and our team encourages good hygiene before and after eating.

Staff and volunteers must not bring or consume nut products at Atlas Camps venues and must follow good handwashing and hygiene practices.

Our approach

Atlas Camps wants children to enjoy the warmer weather safely. When the sunshine arrives, we adapt the day so children can still have fun while taking sensible steps to reduce the risks linked to heat and sun exposure.

Our team will encourage children to drink regularly, take shade breaks, wear sun hats where provided, and reapply sun cream during the day.

How parents and carers can help

It would be really helpful if parents/carers could support us by:

• Applying sun cream before children arrive at camp.
• Packing a named bottle of sun cream so children can reapply it during the day.
• Sending children in with a sun hat.
• Providing a full, refillable drinks bottle.
• Packing a spare change of clothes if water-based games may be taking place.

Children should be able to apply their own sun cream wherever possible. Staff will remind and encourage children to reapply, and will provide age-appropriate support where it is suitable and safe to do so.

Sun safety reminders at camp

During our morning briefing, staff will remind children about being safe in the sun. This may include wearing hats, drinking plenty of water, taking shade breaks and letting an adult know if they feel too hot or unwell.

Activities in hot weather

Fun remains at the heart of the day, but we will adapt activities during warmer weather. Where needed, activities may be moved into shaded areas, indoors, or into spaces with good ventilation.

We will build in regular drinks breaks and shade breaks, especially during the hottest parts of the day.

Water-based games

On hot days, we may use water-based games to help children cool down and enjoy the summer weather. These activities will still be supervised carefully, with regular breaks for water and shade.

Where water games take place outside, we will monitor the amount of time children spend in direct sunlight and adapt the session where needed to keep everyone as comfortable and safe as possible.

When we may change the day

If the weather becomes particularly hot, we may reduce high-energy outdoor activities, increase indoor or shaded play, add extra drink breaks, or adjust the timetable to protect children and staff.

Policy statement

Atlas Camps is committed to providing a safe, clean and healthy environment for children, staff and visitors. Good hygiene is an important part of keeping children well, supporting their wellbeing and helping everyone enjoy their time at camp.

We encourage positive hygiene habits through daily routines, staff role modelling and age-appropriate reminders.

Aims of this policy

• Provide a clean and hygienic environment for children and staff.
• Reduce the risk of illness and infection spreading within the setting.
• Teach children the importance of handwashing, personal hygiene and self-care.
• Ensure staff understand and follow hygiene procedures.
• Promote healthy routines throughout the day.

Handwashing

Children and staff are encouraged to wash their hands thoroughly:

• Before and after eating or handling food.
• After using the toilet or supporting toileting/personal care.
• After outdoor play.
• After coughing, sneezing or wiping noses.
• After contact with bodily fluids.
• Before and after administering medication.

Staff will support younger children in learning effective handwashing using soap and warm water.

Cleaning and sanitising

We maintain high standards of cleanliness by:

• Cleaning and disinfecting toys, equipment and surfaces regularly.
• Sanitising frequently touched areas during the day.
• Ensuring toilets and personal care areas are cleaned appropriately.
• Following food hygiene standards in food preparation areas.
• Safely disposing of waste, nappies and clinical waste where relevant.

Cleaning routines are monitored so procedures are followed consistently.

Personal hygiene

Children are encouraged to cover coughs and sneezes with a tissue or their elbow, dispose of tissues appropriately, maintain good toileting habits and wear suitable clean clothing for the setting.

Staff will act as positive role models and offer gentle reminders and support where needed.

Illness and exclusion

Children who are unwell or have a contagious illness should remain at home until they are well enough to return and are no longer infectious.

Parents/carers must inform us if their child has a contagious illness or infection, vomiting or diarrhoea, a high temperature or fever, or any condition that may require additional hygiene or care measures.

If a child becomes unwell during a session, we may contact parents/carers and ask for the child to be collected.

For sickness and diarrhoea, children must not attend camp until 48 hours have passed since they were last symptomatic.

Medication and hygiene

If a child requires medication during camp, parents/carers must update their child’s medical information on their online account and speak directly with the Camp Manager or designated lead.

Where medication does not require specialist training to administer, parents/carers will be asked to complete an Administering Medicines Permission Form. All medication must be clearly labelled and provided in its original packaging.

Staff responsibilities

All staff are responsible for maintaining high standards of hygiene, following infection control procedures, monitoring children for signs of illness, reporting hygiene concerns to management, and supporting children to develop healthy hygiene habits.

Parent and carer responsibilities

Parents/carers are expected to keep children at home when they are unwell or contagious, provide spare clothing where appropriate, tell us about relevant medical conditions or illnesses, and support good hygiene practices at home.

Working together helps us maintain a safe and healthy environment for all children.

Our approach

Atlas Camps should feel fun, friendly and safe for every child. We support children to make positive choices, build confidence, include others and enjoy their day as part of the Atlas team.

Our team uses encouragement, clear expectations and calm conversations to guide behaviour. We always aim to understand what a child may be communicating through their behaviour and support them in a fair, consistent and caring way.

Our 5 golden rules

1. Have fun.
2. Make sure other children have fun.
3. Treat everyone with respect and be on our best behaviour.
4. Listen to instructions and follow safety rules.
5. Try our best and look after the people and space around us.

Positive behaviour support

We promote positive behaviour by setting clear expectations, praising good choices and helping children understand the impact of their actions. Where a child needs support, staff may use reminders, redirection, time to calm down, or a conversation with the child to agree next steps.

Parents/carers may be contacted if behaviour is ongoing, unsafe, or if we feel working together would help the child have a better experience at camp.

Bullying

Bullying is not accepted at Atlas Camps. This includes repeated unkind behaviour, exclusion, intimidation, name-calling, physical behaviour or online/digital behaviour connected to camp.

If bullying is reported or suspected, our team will listen, record concerns, support the children involved and take appropriate action. Parents/carers may be contacted where needed, especially if further support or follow-up is required.

Emotional wellbeing, anxiety and transition support

Some children may feel nervous when joining camp, attending a new venue, meeting new staff or trying new activities. We support children with warmth, reassurance and gentle encouragement.

Where helpful, we may use calm spaces, buddy support, predictable routines, check-ins with staff, or small steps into activities. Parents/carers are encouraged to share anything that may help their child settle, including worries, triggers, communication needs or successful strategies used at home or school.

When behaviour becomes unsafe

If behaviour places the child, other children, staff or the venue at risk, we will act quickly to keep everyone safe. This may include removing a child from an activity, contacting parents/carers, agreeing a support plan, or in serious cases asking for the child to be collected.

Our aim is always to help children rejoin positively where it is safe and appropriate to do so.

Our inclusive approach

At Atlas Camps, we believe every child and every member of staff deserves to feel welcome, respected and valued. We are committed to creating an inclusive environment where children can participate, feel safe, build confidence and enjoy their time with us.

We celebrate the diversity of our children, families and team members, and we aim to create a space where differences are respected and kindness is actively encouraged.

Respect for every child

Every child will be treated with kindness, dignity and respect. We recognise that children bring different experiences, cultures, strengths, needs and personalities to camp, and these differences help make Atlas a richer and more welcoming place.

Children should not be excluded from activities because of their race, religion, gender, disability, background or any other personal characteristic.

Accessible participation and reasonable adjustments

We aim to make our activities accessible to as many children as possible, including children with physical, learning, sensory, communication or emotional needs.

Where a child may need additional support, we will work with parents/carers to understand what reasonable adjustments may be possible within our mainstream, group-based holiday club setting.

Safe and supportive environment

Atlas Camps should be a safe space free from discrimination, bullying or harassment. Our behaviour and anti-bullying procedures help staff respond to concerns and support children to express themselves while being mindful of others’ feelings and needs.

Staff awareness and training

Staff receive guidance and training to help them support children with different needs, promote inclusion, and respond sensitively where barriers to participation may arise.

Working with parents and carers

Open communication with families is essential. Parents/carers are encouraged to tell us about anything that may help their child feel settled, included and able to take part. This may include routines, triggers, communication needs, sensory needs, medical information, successful strategies used at home or school, or any relevant support plans.

SEND and additional support

Some children receive additional support at home, school or in other settings. Atlas Camps is committed to working with families so children can continue to receive suitable support during the school holidays wherever this is possible and safe within our setting.

If your child requires additional support or has a specific plan at school, such as an EHCP, My Plan or similar, please include this on your booking form and contact us before your child attends. This allows us to liaise with you and, where appropriate, the camp venue, so we can consider the best support available.

Children who receive 1-to-1 support

If your child receives 1-to-1 support in school, Atlas Camps will discuss suitability with you on a case-by-case basis. Where external 1-to-1 support is needed, parents/carers are responsible for arranging this support with the chosen provider.

Before an external supporting adult attends one of our settings, Atlas Camps will need to complete appropriate safeguarding and compliance checks.

Where it is necessary for a child to have support to thrive safely in a mainstream setting, it is important that we know this in advance and that suitable support is in place. Without this, Atlas Camps may not be able to provide the level of care needed for the child to thrive.

Cultural and religious sensitivity

We respect and acknowledge the cultural and religious backgrounds of children and families. Where possible, we aim to offer activities and interactions that reflect diversity and give children opportunities to share, learn and understand one another.

Our commitment

Our approach is rooted in kindness, honesty and child-centred decision making. We aim to be as inclusive as possible, while also being clear about what our provision can safely offer.

If you have any questions about inclusion, SEND or additional support, please contact us at info@atlascamps.co.uk. We are always happy to talk through your child’s needs and give each case the care and consideration it deserves.

Principles of Intimate Care

As some children receive additional support both at home and at school, Atlas Camps is committed to providing a way they can continue to receive that support within our settings and enjoy the school holidays, as best possible.

• Every child has the right to be safe

• Every child has the right to personal privacy

• Every child has the right to be valued as an individual

• Every child has the right to be treated with dignity and respect

• Every child has the right to be involved and consulted in their own intimate care to the best of their abilities

• Every child has the right to express their views on their own intimate care and to have such views taken into account

• Every child has the right to have levels of intimate care that are as consistent as possible

Our Policy

At Atlas Camps, all children that attend our settings must be toilet trained and able to go to the toilet without assistance.

We are aware that some children can have the occasional accident amongst the excitement of camps. If this applies to your child, then we would kindly ask if you could please send them to camps with some extra clothes, just in case. All staff at Atlas Camps will remind children as much as they can with toilet breaks at different times within the day.

In the event that a child in our care does happen to have an accident, our staff will help instruct your children with changing. With ratios considered, Atlas Camps staff will assist in the changing process in a 'hands off' manner to safeguard everyone, where at all possible. If two members of staff are removed from the main group of children, this will affect the number of staff members and the staff-to-children ratio. As keeping children safe is at the forefront of everything we do, this is why we ask your child/children are able to get themselves changed where at all possible. Atlas Camps staff will help instruct your child what to do in the event they do have an accident. We can do this from the other side of the door so that their privacy, safety and dignity is not compromised.

Note: In every case, a degree of subjectivity and common sense will be applied. However, the above policy will be followed in all cases, where at all possible.

Our approach

Drop-off and collection are two of the most important points of the day. Our procedures are designed to keep children safe, give parents confidence, and make sure every child is accounted for from arrival through to collection.

Attendance and drop-off

Children must be signed in by a parent/carer or authorised adult when they arrive. Our team records attendance and keeps this updated throughout the day.

If a child is booked in but does not arrive, our team may contact parents/carers to confirm the child’s whereabouts. This helps us make sure children are safe and that our registers remain accurate.

Collection and pickup passwords

Children must be collected by a parent/carer or authorised adult. Where a pickup password is required, the collecting adult must be able to provide the correct password before the child is released.

If a member of staff is unsure about the identity of the collecting adult, or if the correct password cannot be provided, the child will remain with us while we contact the parent/carer or emergency contacts for confirmation.

Early collection

If a child needs to be collected early, parents/carers should let the Camp Manager know as soon as possible. The child will still need to be signed out by an authorised adult before leaving the venue.

Late collection

If a parent/carer is running late, they should contact the camp phone as soon as possible. Children will remain supervised by Atlas Camps staff until they are collected.

Repeated or significant late collection may result in additional charges and may require a conversation with our team to agree a safe plan going forwards.

Non-collection

If a child is not collected and we have not heard from the parent/carer, we will attempt to contact the parent/carer and all listed emergency contacts.

If we cannot make contact and there are concerns for the child’s welfare, we will follow our safeguarding procedures and contact the appropriate local authority or emergency services for advice.

Keeping information up to date

Parents/carers are responsible for keeping contact details, emergency contacts and collection permissions up to date. This is vital so that we can contact the right people quickly if plans change or support is needed.

Our approach

Atlas Camps is built around active play, creativity, friendships and real-world fun. We therefore take a careful approach to phones, gadgets, photography and online safety so children can stay present, safe and fully involved in camp life.

Children’s phones and gadgets

We ask that children do not use mobile phones, smart watches, tablets, gaming devices or other internet-connected gadgets during the camp day unless this has been agreed with the Camp Manager for a specific reason.

If a child brings a device to camp, it should remain safely stored away and should not be used to take photos, record videos, access the internet or contact others during the day. Atlas Camps cannot accept responsibility for loss or damage to personal devices brought onto site.

Staff phone use

Staff phone use is restricted during camp sessions. Personal phones should not be used around children unless there is an agreed operational, safeguarding or emergency reason.

Where staff need to communicate with the office, parents/carers or emergency services, they should use approved camp procedures and keep the child’s safety and privacy at the centre of any decision.

Photography and video

Photos and videos may only be taken in line with Atlas Camps procedures and parent/carer permissions. Images must never be taken on personal devices for personal use.

Where we use photos or videos for Atlas Camps marketing or updates, we will only do so in line with consent and our privacy/data protection procedures.

Online safety

Children should not access online content during camp unless this is part of a supervised, approved activity. Any use of digital content must be age-appropriate, safe and supervised by staff.

If a child attempts to access unsuitable content, share inappropriate material, record others without permission or use a device in a way that affects safety or wellbeing, staff will intervene and parents/carers may be contacted.

Why this matters

Our smartphone-free approach helps children engage with activities, build friendships and enjoy the simple magic of camp: playing, creating, exploring and having a brilliant day with others.

Our approach

We understand that plans sometimes change. Because our staffing and child ratios are planned around bookings, cancellation options depend on how much notice is given and how the cancellation is processed.

Cancelling through your online Atlas Camps account

• From the time of booking up until 48 hours before your child attends camp, you can receive a 90% account credit.
• Within 48 hours of your child attending camp, no refund or account credit will be offered.

Cancelling by email or phone

• From the time of booking up until 48 hours before your child attends camp, you may receive a 50% refund or account credit.
• Within 48 hours of your child attending camp, no refund or account credit will be offered.

Why this policy exists

Our team numbers, activity planning and venue arrangements are organised around expected attendance. Late cancellations can mean we have already committed staff and resources for that place.

Where possible, we encourage parents/carers to manage cancellations through their online account, as this gives the most flexible account credit option.

Our approach

We want every child and family to have a positive experience with Atlas Camps. If something has not gone as expected, we encourage parents/carers to tell us so we can listen, respond and improve where needed.

How to raise a concern

1. Speak to the Camp Manager where possible. Many concerns can be resolved quickly by the team on site.
2. Contact the Atlas Camps office. If the concern needs further support, or you would prefer to speak to the office team, please contact us with the details.
3. We will review and respond. Concerns will be recorded, looked into fairly and followed up by the appropriate person.
4. Escalation if needed. More serious complaints may be escalated to senior management and reviewed alongside relevant records, staff feedback and safeguarding procedures where appropriate.

What helps us investigate

• Your child’s name and camp venue.
• The date the concern relates to.
• A clear description of what happened.
• Any staff member you spoke to at the time.
• What outcome or follow-up you are hoping for.

Ofsted

If a parent/carer feels a concern has not been resolved, or the matter relates to Ofsted requirements, they may contact Ofsted directly.

Ofsted contact number for complaints: 0300 123 1231

Our commitment

Atlas Camps handles personal information carefully and responsibly. We collect and use information so that we can safely manage bookings, care for children, communicate with families, meet legal requirements and run our services effectively.

Our data protection principles

• We process personal data fairly and lawfully.
• We only use personal data for specified and appropriate purposes.
• We aim to keep information relevant, accurate and up to date.
• We do not keep personal data for longer than necessary.
• We keep personal data secure and restrict access to trained team members who need it for their role.

How information is protected

• Data is stored using secure systems and access is restricted to authorised employees.
• Physical records, where used, are stored securely.
• Staff receive guidance and training on data protection responsibilities.
• We review our policies and procedures to improve data protection practice.

Sharing information

Atlas Camps does not sell personal data. Information is only shared where there is a lawful and necessary reason, such as safeguarding, legal requirements, booking administration, payment processing, service delivery or where a parent/carer has given permission.

Contact us about data protection

For questions about how Atlas Camps handles personal information, please contact:

Data Protection Lead
Atlas Camps
Unit 24, Parlour Farm
Bisley
GL6 7NH

Phone: 01453 497457
Email: dpl@atlascamps.co.uk